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Official Legal Documents 📋

Transparency matters. Read our terms, privacy policy, and refund guidelines.

Terms of Service

Last Updated: February 2026

By accessing and using Premium IPTV Subscription services, you agree to comply with and be bound by the following terms and conditions.

1. Service Description

We deliver a premium IPTV subscription service that allow users to access television content over the internet. Our service includes access to live TV channels, video-on-demand content, and electronic program guides.

2. User Responsibilities

  • You must be at least 18 years old to use our services
  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree not to share your account with others (unless specified in family packages)
  • You are responsible for ensuring you have a stable internet connection (minimum 10 Mbps recommended)
  • You agree to use the service in compliance with all applicable laws

3. Prohibited Activities

  • Reselling or redistributing our services without authorization
  • Attempting to bypass our security measures
  • Using automated tools to scrape or download content
  • Sharing login credentials beyond the allowed number of connections

4. Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted service. Occasional maintenance, updates, or factors beyond our control may affect availability.

5. Intellectual Property

All content accessed through our service is the property of respective copyright holders. We do not host any content; we provide access to publicly available streams.

6. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.

Privacy Policy

Last Updated: February 2026

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

Information We Collect

  • Account Information: Email address, username, and password (encrypted)
  • Payment Information: Processed securely through third-party payment processors. We do not store card details.
  • Usage Data: IP addresses and connection logs for service optimization
  • Device Information: Device type and app version for troubleshooting

How We Use Your Information

  • To provide and maintain our IPTV service
  • To process payments and send transaction confirmations
  • To send service-related notifications and updates
  • To prevent fraud and abuse
  • To improve our service based on usage patterns

Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits. Your password is encrypted and cannot be viewed by our staff.

Third-Party Services

We use trusted third-party services for payment processing (PayPal, Stripe) and customer support (WhatsApp, Telegram). These services have their own privacy policies.

Your Rights

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications

Cookies

Our website uses cookies to enhance user experience and analyze traffic. You can control cookie preferences through your browser settings.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account termination, data is deleted within 30 days, except where legal obligations require retention.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your data rights, contact us at privacy@premiumiptvuk.it.com

Refund Policy

We want you to be completely satisfied with our service. If you're not happy, we've got you covered.

30-Day Money-Back Guarantee

We offer a full refund within 30 days of purchase if you're not satisfied with our service. No questions asked, no hassle.

Eligibility for Refunds

  • Request must be made within 30 days of purchase
  • Account must not have violated our Terms of Service
  • Refund is limited to one per customer

How to Request a Refund

  1. Contact our support team via WhatsApp or email
  2. Provide your order ID and email address used for purchase
  3. Refunds are processed within 3-5 business days
  4. Funds will be returned to the original payment method

Refund Exceptions

Refunds may not be granted if:

  • The 30-day period has expired
  • The service was extensively used (determined at our discretion)
  • Fraudulent activity is detected
  • The customer has previously received a refund

Partial Refunds

In some cases, we may offer partial refunds or service credits instead of full refunds. This is determined on a case-by-case basis.

Subscription Cancellations

For subscription renewals, you can cancel anytime before the renewal date to prevent future charges. Previous payments are not refundable unless within the 30-day window.

DMCA & Copyright Notice

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA).

Our Position

Premium IPTV Subscription does not host, store, or distribute any video content. We provide access to publicly available IPTV streams. All content remains the property of respective copyright holders.

Reporting Copyright Infringement

If you believe your copyrighted work is being accessed through our service in a way that constitutes copyright infringement, please send a DMCA notice containing:

  • Your contact information (name, address, email, phone)
  • Identification of the copyrighted work claimed to be infringed
  • Identification of the material that is claimed to be infringing
  • A statement that you have a good faith belief that use is not authorized
  • A statement that the information is accurate, under penalty of perjury
  • Your physical or electronic signature

Send DMCA Notices To:

Email: dmca@premiumiptvuk.it.com

Response Time: We process DMCA notices within 48-72 hours.

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification containing:

  • Your contact information
  • Identification of the removed content
  • A statement under penalty of perjury that you believe the content was removed by mistake
  • Your consent to jurisdiction in the relevant court
  • Your physical or electronic signature

Repeat Infringers

We reserve the right to terminate accounts of users who are found to be repeat infringers.

Disclaimer

We are a service provider and act in accordance with the safe harbor provisions of the DMCA. We do not control or monitor the content of third-party streams.